Evaluates contact quality (i.e. effective customer service, documentation, compliance, and cosmetics such as volume, rate, tone, enunciation, grammar, etc.) via random sample remote monitoring against quality standards, ensuring quality goals are met. Develops and maintains scoring. Develops and maintains a statistical database on all observed contacts to align with ident

Supervises and oversees all inbound/outbound contacts with patients, their representatives, physicians, insurance companies and others to ensure quality, productivity, and service expectations are met. Oversees contact types (i.e. calls, email, chat, or correspondence) and documentation to ensure that all appropriate information is obtained, researched, and properly docum

Greets patients and visitors and responds to routine requests for information. Answers telephone, screens calls, and takes messages. Registers patients; obtains demographic and insurance information; verifies insurance coverage, collects co pays, deductibles, and previous balances; posts payments and updates demographic and insurance information. Schedules patient appoint

We want our teammates and their families to Live Well. Actual compensation offered in the Pay Range of $21.05 $31.55 for an MA and $23.20 $34.80 for an LPN, and will be based on factors such as qualifications, skills, relevant experience and/or training and internal equity. To accompany base pay we offer a comprehensive benefits package including 401(k) company contributi

We want our teammates and their families to Live Well. Actual compensation offered in the Pay Range of $21.05 $31.55 for an MA and $23.20 $34.80 for an LPN, and will be based on factors such as qualifications, skills, relevant experience and/or training and internal equity. To accompany base pay we offer a comprehensive benefits package including 401(k) company contributi

We want our teammates and their families to Live Well. Actual compensation offered in the Pay Range of $21.05 $31.55 for an MA and $23.20 $34.80 for an LPN, and will be based on factors such as qualifications, skills, relevant experience and/or training and internal equity. To accompany base pay we offer a comprehensive benefits package including 401(k) company contributi

We want our teammates and their families to Live Well. Actual compensation offered in the Pay Range (above) will be based on factors such as qualifications, skills, relevant experience and/or training, and internal equity. To accompany base pay, we offer a comprehensive benefits package including 401(k) company contribution 3% of your eligible annual salary AND 401(k) emp

Provides ongoing nursing care (assess, plan, intervention, evaluation) according to the age specific and developmental needs of the patient. Assesses patient, family and/or significant others educational needs and provides teaching/counseling. Anticipates and recognizes changes in a patient's status and need for care. Determines priorities of patient care based on essenti

Provides ongoing nursing care (assess, plan, intervention, evaluation) according to the age specific and developmental needs of the patient. Assesses patient, family and/or significant others educational needs and provides teaching/counseling. Anticipates and recognizes changes in a patient's status and need for care. Determines priorities of patient care based on essenti

Coordinates tests and treatments with and between various departments for patients on nursing units. Maintains working knowledge of functions and services offered by all diagnostic and treatment departments to facilitate the scheduling of tests and treatments. Facilitates communications required to support patient care including multiple line telephone, unit/site paging a

Provides ongoing nursing care (assess, plan, intervention, evaluation) according to the age specific and developmental needs of the patient. Assesses patient, family and/or significant others educational needs and provides teaching/counseling. Anticipates and recognizes changes in a patient's status and need for care. Determines priorities of patient care based on essenti

Aurora St. Luke's Medical Center is seeking Registered Nurses to join our extraordinary team of Inpatient Rehabilitation Nurses!!! Perks of joining Inpatient Rehab Up to $20,000 Loan Support Program! Up to $10,000 Sign on Bonus! We offer 1 st , 2 nd , 3 rd , and Weekend Program schedule (8 and 12 hour shift options)! We offer competitive wages along with excellent benefit

Acts as a resource to patient services staff, which includes training/orienting, providing day to day work direction, scheduling of staff, and giving input on performance. Assigns, monitors, and reviews progress and accuracy of work, directs efforts and provides guidance on more complex issues/concerns. Assists with human resource responsibilities, which may include inter

Strategic Planning and Change Management 1)Creates strategy and tactical plans to ensure alignment of the work unit with the system and hospital strategic plan. 2)Keeps current on changes in the healthcare environment and adapts strategies to the changing environment as needed. 3)Identifies and prioritizes change needs based on internal needs and external best practices.

Verifies positive patient identification to ensure patient safety. Assesses patient reactions to specimen procurement. Performs Venipuncture and collects other specimens from newborn, pediatric, and adult patients according to established protocol. Obtains medical assistance when judged necessary. Obtains specimens according to priority and scheduled draw times. Ensures c